Refund & Cancellation Policy

Last Updated: September 7, 2026

Kitchen Appliance Repair Experts is an independent, non-affiliated third-party doorstep kitchen appliance repair and maintenance service provider. We specialize in out-of-warranty repairs for multi-brand appliances including Kaff, Siemens, Hafele, Gilma, Glen, Elica, Kutchina, Faber, Bosch, Blowhot, Sunflame, Crompton, Cata, Asko, Miele, and others.

We are NOT an official, authorized, or endorsed service center, dealership, or subsidiary of any of the trademark owner companies mentioned on this website. All brand names, logos, model designations, and trademarks belong solely to their respective trademark holders and are used strictly for identification and descriptive purposes.

1. Service Booking Cancellation

You may cancel your doorstep repair appointment free of charge at any time prior to the technician being dispatched to your address. Cancellations can be made by calling our hotline (1800-202-6208).

2. Technician Visiting & Diagnostic Fee

Once a technician arrives at your premises and performs the physical diagnostic inspection of your appliance, the visiting diagnostic charge is non-refundable as it covers travel expenses and professional engineer time.

3. Warranty Claims & Spare Part Replacement Refunds

If a spare part installed by our technician fails within the stipulated service warranty period (30-90 days), our team will re-inspect and replace the defective component free of charge. If a replacement part cannot be sourced or the issue remains unresolved after repeat attempts, a partial or full refund for the part cost will be issued.

4. Contact Information

Registered Trade Name: GLOBAL KITCHEN SOLUTION

Legal Entity / Proprietor: GULAFSHA (Proprietorship)

GSTIN: 09DMGPG9094F1ZN

Principal Place of Business: Building No. 00, Unnamed Road, Nearby Noor Masjid, Ampur Baleni, Baghpat, Uttar Pradesh – 250626

Service Availability: Doorstep service available across select service locations. Service availability may vary by location.

Toll-Free Helpline: 1800-202-6208