Customers may request cancellation of a service request before technician dispatch by contacting our support team.
Inspection or visiting charges, if applicable, may be non-refundable once a technician has been assigned or dispatched.
Refunds, where applicable, are processed within 5–7 business days through the original payment method.
Refund eligibility depends on the nature of the service issue and internal verification.
City Service Centre reserves the right to deny refund requests in cases involving completed services, misuse, or false claims.
For cancellation or refund assistance, customers may contact our support team through the contact details provided on the website.